10X your Leadership Impact: Leadership Development Planning to Elevate Impact and Achieve Extraordinary Results

By: Suzanne Qualia - Published on June 10th, 2024

“If you don’t know where you’re going, any road will take you there.”

This quote, attributed to Lewis Carroll, Alice in Wonderland, aptly applies to the topic of leadership development planning. We will explore how to create a “YES, AND…” as it relates to leadership development planning. YES, planning is important in providing purpose, clarity and direction AND so is being open to embracing the twists and turns of the development as it unfolds in order to achieve the vision and create the ultimate success you are looking for.

Last month’s article covering the Growth and Development (G&D) dialog serves as the critical input to this month’s Leadership Development Planning (LDP) process. The first two steps of the model (Define Success and Assess Gaps) provide inputs to step three of the G&D model. Close the gaps.

During the course of the powerful growth and development coaching (either self or with others!), you’ve identified the gaps. Now it’s time to create an actionable development plan to close the gaps. This is where rubber meets the road.

This month is about turning discussions, insights and theory into practice via a robust Leadership Development Planning (LDP) process as output.

Meaning:

What does it mean to create a Leadership Development Plan (LDP)?

The LDP process is designed to simply capture the action planning steps that will be required to elevate the 1-2 behaviors that resulted from the insights gleaned during the third step of the G & D process: Close the Gaps.

  • What’s not important – form/format: I will offer an example template in the Methods section of this toolkit. However, form and format is not critical to the success of plan achievement.
  • What is important – the dialog and thinking process: This is the critical success factor! I’ve had at least a couple leaders who I’ve coached through this process tell me that just the process of thinking through the prompting questions and reflecting on their answers caused them to show up differently and handle situations differently than they would have otherwise. Basically, stepping into new ways of acting/showing up just by mentally rehearsing those new ways of being.
    • The power isn’t in writing it down; the power is in visualizing and dreaming of a better way! Writing it down helps you remember.

How does it differ (or not?) from your Performance Management planning or annual goals and objectives planning process?

Many leaders find that a separate plan dedicated to the soft skills or leadership behavior development planning is advantageous for the following reasons:

  • Differing timelines – The LDP is designed to be a living, breathing, on-going plan. It is not time-bound by the same mileposts and timelines of the more (often) rigid or structured performance management or annual goal-setting process. The LDP is evergreen and does not (should not) shift based on new leadership, primarily.
  • Differing focus – The LDP is often focused on the “being” (how am I showing up as a leader?) aspects or leadership behaviors vs. tactical, more tangibly measured “doing” aspects of the job.
  • Differing ownership – The LDP is your personal and professional focused development plan, not tied to a particular role (it can be crafted around an aspirational role!) or a particular boss or reporting structure. It is owned by the creator, not the company or employer.

When and what aspects of the LDP should change, similar to when Performance Management or annual goal-setting process is tweaked?

The factors that can precipitate a shift in LDP focus (similar to the other formal tools mentioned here) are:

  • Job changes – What new leadership behaviors now become important?
  • Strategy and/or business climate changes – What new leadership behaviors now surface as most critical within the new strategy or the new business climate? For example, maybe change leadership wasn’t on the radar for development. But now with new competitive pressures or a change in strategy, excellent change leadership is now key.
  • Refresh of development goals – You have achieved your vision and measures of success on the original 1-2 development area focus. What’s next for you in order to continue elevating your leadership impact?

Mindsets:

What mindsets might get in the way of stepping into the LDP process? What new beliefs, attitudes and perspectives might be more empowering? Let’s look at some common obstacles:

OBSTACLE: The belief that LDP creation is a complex process.

Instead: Focus on “How can we make this simple?” Simplicity and clarity are the keys to success. As we’ll explore in the methods section, use the prompting questions as a guide. But as mentioned in the Meaning section, it doesn’t matter if it’s written on a napkin or in a formal template. It’s the dialog and introspection/reflection that matter. Putting the ideas into your brain already gets you into action!

OBSTACLE: The belief that the LDP process is “outside of” my normal job (and I won’t have time for this).

Instead: The keys to closing the leadership development gaps is all about the answer to the question: What experiences do I need to create in order to elevate my impact in XYZ area? That being said, focus on the day-to-day for ideas on what challenging current assignments and projects you can step into more fully (as part of your 70%!) as inputs to create the crucible to practice the behaviors you are trying to imbed as your new leadership behavior habits. As an example, where are you avoiding conflict today in your role? Where can you consciously choose to “step into that conflict” more confidently to create elevated impact and outcomes for you and your team? Very often, one doesn’t have to look too far to find great inputs for experience creation. And this is easily dovetailed into the day-to-day and doesn’t become something “extra” to think about or focus on!

It’s about changing habits of leadership behavior – to change a habit it takes practice and that means getting into action. Too many LDPs are aspirational. “Someday I will do X (when I have time).”  Well thought out LDPs create awareness around which day-to-day actions will create the opportunities for experience creation and leadership impact elevation. 

OBSTACLE: It’s hard to measure elevated leadership behaviors, so why bother?

Instead: Challenge that assumption. Is that really true? There are measures all around that are directly correlated with elevated leadership impact (or the lack thereof)! Some examples:

  • Level of rework/redo by the team on decisions previously made – how much time is lost as a result of that?
  • Team productivity?
  • Team Engagement scores?
  • Team retention %?
  • How long does it take to make decisions today? What would the desirable amount of time be?
  • How am I “feeling” as a leader? Am I stressed? Am I approaching burnout? How is my work life balance? How is my confidence level? What is my impact on others?
    • These “feelings” should not be overlooked. You know how you are feeling. If you write your LDP goal in a way that will result in you feeling better in 6 months as a result of elevating your impact in areas such as conflict management, problem solving, relationship building or team building, you will KNOW at the end of 6 months how you are feeling. That’s a valid measurement!

OBSTACLE: Short-term results focus vs. long-term development mindset focus

Instead: Shift your thinking from “How will development net immediate or short-term results?” to “How can this investment of focus and effort create long-term advantages? Some of these long-term advantages are:

  • Succession planning pool development – ability to hire from within vs. sourcing talent from the outside and avoiding negative perceptions, and connotations of that, (i.e., why does my company put their trust in hiring outside unknown talent over investing in growing internal known and trusted talent?), not to mention cost and time savings.
  • Higher levels of engagement and motivation – due to the willingness to invest in development and allow the time and space to do so.
  • Higher retention levels – people who feel invested in will stay with an organization longer.

OBSTACLE: We have a robust catalog of training programs and already offer executive coaching within our company. Isn’t that enough?

Instead: Lessen the overfocus on the role of formal training and coaching as standalone development tools and instead, incorporate them as integral pieces of creating the total “experience.”

Be open to shifting your thinking to YES, AND… That is, YES formal training and coaching are important support elements in ensuring growth and development, AND they are holistically integrated as part of the overall “experience” process creation.

Motivations:

Experiences are the secret sauce.

Leadership development is all about creating the right challenging experiences to stretch us into new ways of thinking, doing and being as a leader. Development of new leadership behaviors and giving up the old (that aren’t working). Experience is your best teacher, it’s that simple.

Morgan Mcall, Jr, from University of Southern California and a well-known researcher and contributor in the leadership development space for many years says, “Experience – not genetics, not training program, not business school – is the primary source of learning to lead, and although our understanding of this kind of experience is far from complete, it is absolutely the place to start.” (McCall MW. Recasting Leadership Development. Industrial and Organizational Psychology. 2010;3(1):3-19. doi:10.1111/j.1754-9434.2009.01189.x)

Methods:

Craft meaningful experiences with the LDP:

How best to craft an overall “experience” that is meaningful and captures the elements that will close the gaps identified as outputs in the G & D process?

Tapping into McCall again, “Somewhat less certain is the resulting folklore that there is a ‘70-20-10’ rule that experience should consist of 70% challenging assignments, 20% other people, and 10% programs.” In the original data, those “other people” almost always were either excellent or terrible bosses and senior executives who, more often than not, were neither good coaches nor mentors. (I have not found an original published source, though the percentages clearly come from data reported in McCall et al. (1988) and Lindsey, Homes, and McCall (1987))

“Although the rule of thumb makes a positive contribution by increasing the emphasis on on-the-job experience, it also misleads by suggesting that coaching, mentoring and programs are effective when used as stand-alone interventions. In fact, the best use of all three is in support of on-the-job development, most especially in real time as job experiences unfold.”

I want to emphasize the last two critical sentences of the above Morgan McCall quote. Coaching and, more importantly, formal training programs are ineffective when used as standalone development interventions. The 70-20-10 is a “guide” in terms of the proportionality that should be considered when crafting the overall experiences that will elevate impact and close the gaps.

Achieve Balance in the LDP plan.

70-20-10 is offered as a “guide” to consider the ratio of the three important critical elements of creating an “experience” that will provide the learning crucible for closing the leadership behavior gap being focused on.

  • 70% challenging assignments (within or outside of current role)
  • 20% other people – coach, leader, mentor, professional organizations, industry organizations, etc.
  • 10% formal training programs

What causes things to get out of balance?

  • See all the mindset obstacles covered earlier. This section is the summary of what creates an imbalance of approach!

Craft the plan!

This is one example of how to document the reflections and answers to the important prompting questions. The magic of the LDP falls out from capturing the outputs of the thought process, not the form or format that it takes. As mentioned earlier, recording on a napkin can have the same impact as a fancy document.

10X your Leadership Impact: Leadership Development Planning to Elevate Impact and Achieve Extraordinary Results

Fill out your plan in the following order for EACH development goal you are crafting:

  1. What does success look like? This is a key question and the place to start in drafting the LDP goal/plan. Pretend you have a magic wand, fast forward one year, see yourself being AWESOME in conflict management, relationship building, whatever leader behavior you are working on elevating. What are you doing differently than today, what results are you achieving as a result? What impact are you having on others as a result of your elevated impact? How are they feeling and thinking and acting? Go big with your dream and vision. This is a critical starting point!
  2. How will I measure success? Jump then to the far right column. When you are achieving the vision you have created, how will you know? And only YOU have to know. Write it such that in whatever time period you are focusing on – 3 months, 6 months, etc. that YOU will know the needle has moved. How will you be feeling? How will your team be performing? What will your engagement scores be like? How will retention improve on your team?
  3. What will I do to learn more? This should constitute only 10% of your plan. For every ONE formal training program, book you read, etc., proportionally, you will want to have at least two OTHERS and seven challenging practice, application or assignment areas. So, start with formal training and limit yourself here and don’t go overboard. Because as we know, formal training is a support piece, NOT the focal point of leadership development. It’s in the service of creating the total experience, NOT the total experience.
  4. Who will I connect with and what will I ask for? This is the 20% OTHERS in your plan. Who will provide the best support for you in achieving your goals? A leader, mentor, coach, who?
  5. How will I gain experience and/or practice? This is the 70%, where the experience part of your plan will come to life. Just as the question states – what are those CHALLENGING assignments, projects, meetings, situations in your day-to-day role that will provide the crucible for your learning? This is the “gold” of your plan. The ideas you put in this section of the plan should make you slightly uncomfortable. They should be areas that today you avoid, don’t have the confidence to step into, etc. These are the very areas that will stretch your leadership muscle the most, creating greater strength and thereby greater impact, leading you to goal achievement!

In conclusion, the LDP process is the “secret sauce.” It’s the execution planning piece for all the growth and development dialogs and desires that have taken place so far. You have now turned your discussions, insights and theory into a practice and execution plan via a robust Leadership Development Planning (LDP) process. You now have in your hands the tools you need to become that leader that everyone wants to work for!

If a complimentary 30-minute strategy session would be helpful as a next step to upleveling your LDP plan creation skills, click here. Let’s do this!

What is your first reaction when a team member asks you “How do I get promoted and how fast can that happen?” For many leaders I coach, it’s often a mixture of fear and trepidation (fight or flight). Those first thoughts that might go through your mind can include, “I don’t have an open role, how do I even have this conversation?” and “How do I have a conversation without creating frustration for both parties?”

If you have a fight or flight response when you are asked “How do I get promoted?” choose a calm and confident response instead. Engage in growth and development dialogs!

This month’s article provides the Meaning, Mindsets, Motivations, and Methods considerations that will lower your stress response and elevate your impact in these growth and development conversations. 

Meaning:

What would open up if the meaning of a “career conversation” shifted away from things like next role, next title and new pay and, instead, toward a growth and development dialog centered around questions like: “What does success look like when I’m maximizing skills development, motivation and bringing my whole self into this role?” and “When done well, over time,  that lays the foundation for growth into a next role, should that come about or happen?” 

How much pressure would that take off the situation and how would that change the conversation? Renaming the conversation from “career conversation” to “growth and development dialog” gives the brain permission to shift the focus and the outcomes! 

The focus of a growth and development dialog is best defined as a discovery, curiosity-focused conversation through the lens of a current or aspirational role. The discovery goal is the “sweet spot” where skills, motivation and personality create the greatest overlap, enabling high levels of engagement and true ongoing growth and development. 

  • Skills
    • Challenge – What will present new and exciting challenges for me?
    • Learning new skills – What new skills might these new challenges require me to learn?
  • Motivation
    • Purpose and meaning – What about the role fulfills purpose and meaning for me?
    • Happiness – What brings me joy?
  • Personality 
    • Right fit – How can I bring my uniqueness, strengths and core values into my role?
    • Authenticity – How can I show up as myself, and show my true colors in this role?

10X Your Leadership Impact: Growth and Development Dialogs

Mindsets:

What mindsets might get in the way of executing growth and development dialogs? What new beliefs, attitudes and perspective might be more empowering? Let’s look at the most common factors.

OBSTACLE: No time – caught up in the short-term, here and now whirlwind.

Instead: How can I invest time and energy in the short-term to grow my team for longer-term benefits?

OBSTACLE: I don’t have an open role to promote someone into.

Instead: Maybe not right now, but that role will open up or evolve and then your team member will be ready!

OBSTACLE: We already have a performance management/goal setting process. 

Instead: Growth and development dialogs are not an EVENT, it is an on-going PROCESS with long-term benefits – holding space for this conversation only semi-annually or annually as part of the Performance Management process is not enough.

OBSTACLE: Combining INPUTS with the OUTCOMES, i.e. over simplified career conversation leads to career growth.

Instead: Separate the inputs and outcomes

  • Inputs – ongoing robust growth and development dialogs
  • Outcomes/measurement of success – natural career growth either in the current or aspirational role

OBSTACLE: Role confusion: “As a leader I’m wholly responsible and accountable for my team member’s growth and development (a big burden)!”

Instead: Separate the responsibilities and accountabilities for both parties to create success

  • Employee/team member: 
    • ACCOUNTABLE for their own growth and development by demonstrating: 
      • Participation and engagement in the process
      • A growth mindset, willingness, and patience
    • RESPONSIBLE to complete the work required to achieve the goal
      • Complete the development goal action items
  • Leader:
    • ACCOUNTABLE to provide the path and support for your team member’s growth and development by demonstrating:
      • Participation and engagement in the process
      • A growth mindset, willingness, and patience
    • RESPONSIBLE for:
      • Creating the space in your schedule for the on-going growth and development dialogs
      • Utilizing a coach approach (see last months’ blog article – Coach vs. Tell) across the three-part growth and development dialog (Methods)
      • Providing feedback where necessary to raise awareness on the gaps
      • Demonstrate a willingness to delegate projects and initiatives to your team members to provide growth opportunities

Motivations:

What might motivate you as a leader to upskill in this area? We’ll look at two ways to influence your thinking about this differently – a) data and logic, and b) emotional appeal. Another consideration is the overwhelming ROI proposition of this investment. 

Data and Logic: 

Although a bit dated, this study – (3) The Career Conversation Needs to Change – find out why… | LinkedIn – is the most powerful one I can reference. In all my work with leaders, I can anecdotally corroborate these numbers!

The study examined the views of 4,402 global employees between 25 and 55 to understand to what extent employers are helping them manage their careers. It found that less than one-third feel confident enough in their ability to initiate a conversation outside of annual performance reviews. The study uncovers major benefits of better career conversations, including:

  • 76% surveyed would feel more engaged in their work
  • 75% state they would be happier in the work they do
  • 68% say they would be more likely to share ideas
  • 68% are more likely to recommend their employer to a friend
  • 73% say they would be more likely to stay in the organization

Emotional appeal:

Some reflection questions you might consider relative to your role as a leader

  • What does it mean to be a leader? 
  • What is your leadership vision? 
  • What outcomes are you wanting to achieve for you, your team and your organization by assuming this leadership role?
  • What is the most valuable contribution of leadership?

ROI of engaging in Growth and Development dialogs:

  • What is your investment as a leader?
    • Your time – step out of the whirlwind for a second to invest in something bigger.
    • Fulfillment of your leadership vision and “stepping into the level of your license.”
  • What is your and your teams’ return on that investment? 
    • Note the data cited in the earlier study. What would those percentage increases in engagement, happiness, idea sharing, and retention translate to for you specifically and your organization overall? 
    • Employees will feel heard, seen and valued as a result of having meaningful growth and development dialogs. This unleashes new levels of creativity, innovation and productivity. 

Methods:

  1. Coach yourself through a growth and development dialog as a test drive! No matter what current internal goal setting, performance management, growth and development dialog process is currently being utilized, the Meaning, Mindsets, Motivations and Methods described in this article can provide stronger foundational inputs to that process. The form and format aren’t as critical as the inputs.
  2. Craft the questions around each of the areas we are covering that resonate with you, how you’d ask the questions, and the team member you are working with.
  3.  Separate tactical 1:1 meetings and growth and development dialogs! Set up meetings dedicated to this ongoing process. The tactical, project updates and whirlwind will always overshadow the longer term, less-urgent-but-more-important growth and development conversations.
  4. Follow this three-part growth and development dialog format for your conversation – define success, assess the gaps, and close the gaps.

10X Your Leadership Impact: Growth and Development Dialogs

Define Success

It sounds simple enough, but this is the most frequently skipped part of the conversation and without it, there’s no foundation for further robust development planning. From a time allocation perspective, this process of visualizing new outcomes, strategizing a new future, and defining what “great” would look like might take longer for you and your team member, especially if this space is unfamiliar for one or both of you. 

The goal in this part of the conversation is for your team member to “think big” and think beyond their current situation; you want them to think about what could be possible in terms of fulfillment, purpose and outcomes in their role, irrespective of what’s currently happening today. This isn’t a place to examine anything relative to current performance, current skill gaps, etc. (that comes in the next step). This is their chance to go “wild” with their vision!

  • What does success look like in your current role? 
  • If you had a magic wand, what impact would you be having, what outcomes would you be creating when you’re at your best in your current role?
  • To achieve the strategy, vision and outcomes, what things would someone be saying or doing?
  • Bring in the Skills/Motivation/Personality questions from the “Meaning” section of this article. 

Assess the Gaps

Here’s where you first bring in and examine the current state. The overall goal of this section of the conversation is to identify and answer the questions, “What is keeping me from achieving my vision of success? What things am I doing or not doing, saying or not saying, stepping into or avoiding that are holding me back from achieving that vision?”

For those team members who lack self-awareness in these areas, here are some ideas for both formal and informal feedback:

Formal Feedback:

  • Gallup data
  • 360 assessments
  • Hogan Personality Assessment

Informal Feedback:

  • Stakeholder interviews
  • Peer feedback
  • Leader feedback
  • Self-reflection: What are my strengths/challenge areas?

Compare the definition of success for your current or aspirational role with the feedback you have or you’ve solicited. What gaps did you discover related to your ability to consistently perform the HOW and WHAT aspects of success?

Close the Gaps 

Create a Leadership Development Plan (LDP) or an Individual Development Plan (IDP).

What 2-3 development goals will help close the gap(s) between the definition of success and the feedback you’ve solicited from others or your own self-reflection? What areas will elevate your impact the most?

You are now ready to start crafting your LDP/IDP utilizing a 70%/20%/10% ratio model that creates the foundation for true behavior and habit change.

In conclusion, the payoffs for avoiding the “fight or flight” response when asked “how do I get promoted” are huge. Your upskilling in this space can enable higher levels of innovation, motivation, engagement and the ability for your team to continue to outpace their objectives achieving greater results.

Next month’s post will pick it up from this point (closing the gaps) and be dedicated to the LDP or IDP planning process. Holding the space and executing a robust growth and development dialog is the critical input to the successful creation of the LDP/IDP as the output. Both are needed for career growth as the outcome!

If a complimentary 30-minute strategy session would be helpful as a next step to upleveling your growth and development focused coaching skills, click here: https://calendly.com/qualia-inc/30min. Let’s do this!

Are you overwhelmed, burned out, or caught in a tactical whirlwind of to-dos? Or are you calm, balanced, and focused on the bigger strategic plan?

Which picture most describes you as a leader?

Leaders who find themselves closer to the end of the “overwhelmed” spectrum often treat the symptoms instead of looking for the root causes of why they feel overwhelmed by an overflowing list of tactical work. They reach for solutions like better time management, productivity tools, work-life balance considerations, and stress management tactics. While these are all helpful tools, the biggest assist might come from one of the most underutilized tools in the leader toolbox – effective delegation skills!

You might be thinking, “I’m great at delegating, yet I still feel overwhelmed, burned out, and caught in the tactical whirlwind!” If that’s you, then one question to consider is: How effective are your delegation skills?

The four M’s of effective skills in delegation are Meaning, Motivations, Mindsets and Methods. Let’s consider each one.

Meaning:

What delegation is NOT:

  • Dumping – handing over tasks and responsibilities motivated only by your unwillingness to handle them yourself.
  • Emergency use only – hitting the “wall” or deadline on a project and, at the last minute, parsing out tasks and pieces of it to available team members.

What delegation IS:

  • A growth and development tool for your team members and peers. Delegation of projects and transferring ownership of them is one of the most impactful yet underutilized growth and development tools in a leader’s toolbox.
  • A doorway to more strategic and less tactical focus for you. It makes sense! If you are handling projects and deliverables that others are capable of doing, you are not making the time for strategic thinking and forward planning.
  • A pathway to leading at the level of your “license.” You are generating outputs and deliverables that defined your success in the past, but they are not helpful at your current elevated leadership level. As you rise within the levels of leadership, your definition of success needs to evolve, as well. No longer are those outputs and deliverables likely what’s expected of you now; you need to be focused on something bigger. Now you’re in charge of growing and developing your team and thinking more strategically! Really reflect on what your new vision of success means, and step into leading at that level. Delegation is your secret weapon to all of this!

Motivations:

What becomes possible for me as a leader when I 10X my delegation capabilities? On a scale of 1-10, how important is focusing on the strategic vs. tactical, growing and developing your team, and leading at a higher level? On a scale of 1-10, how effective are you now in focusing on those things? How motivated are you to uplevel your delegation skills in order to close the gap?

Mindsets:

What are your attitudes and perceptions related to delegation? Take this quick self-assessment to uncover your current underlying beliefs and attitudes toward delegation.

Read each statement and choose the answer that most closely matches your current attitude and approach toward delegation.

10X Your Leadership Impact - How To Delegate Like A Boss!

How to interpret results:

  • Answers to 1,3,7,9 will measure your healthy delegation attitudes.
  • Answers to 2, 4,5,6,8,10 will uncover your excuses, attitudes, and fears toward delegation.

What are the attitudes and mindsets that support your delegation skills? How are the excuses, attitudes and fears holding you back? What is this costing you?

Methods:

Do you follow a defined process when you are delegating?

There are two key considerations for building a process for delegation and for improving your delegation skills. Both work together and both are required for success:

  1. The steps to effective delegation – follow a structured process.
  2. Create an action plan for delegation.

Implementing and executing the steps to effective delegation require some thoughtfulness and planning. How many of these are you doing today? What would the impact be if you added those that are missing?

  • Consider goals and resources
  • Provide context or rationale – the big “why”
  • Establish standards and deadlines
  • Give authority
  • Get commitment
  • Provide support and anticipate problems
  • Monitor performance and follow-up

Let’s take a deeper dive into some actionable steps you can take to incorporate effective methods of delegation.

Step 1: Action Plans for Delegation

Directions: Identify all new tasks, projects, or activities that you are personally responsible for today. Then answer the remaining questions for each.

10X Your Leadership Impact - How To Delegate Like A Boss!

Step 2: Project Analysis

10X Your Leadership Impact - How To Delegate Like A Boss!

Directions: List the projects, tasks, or activities you listed in Step #1 that could be delegated.

Step 3: Employee Analysis

10X Your Leadership Impact - How To Delegate Like A Boss!

Directions: List each employee. Identify their potential for development through delegation, without regard or consideration of the project analysis in Step #2.

Step 4: Delegation Action Plan

10X Your Leadership Impact - How To Delegate Like A Boss!

Directions: Combine information from Step #2 and Step #3 to define your delegation action plan.

Conclusion:

Let’s go back to the question posed earlier. How effective are your delegation skills?

Armed with the 4 M’s – Meaning, Motivation, Mindset, and Methods – you can effectively determine what is going well, what isn’t, and know which “M” will be most effective in closing the delegation gap.

If a complimentary 30-minute strategy session would be helpful as a next step to upleveling your delegation skills, click here: https://calendly.com/qualia-inc/30min. Let’s do this!

 

Image by Gerd Altmann from Pixabay